Who we are
Ask Pro Services is a provider of IT services, located at Fort Mill, SC, (Greater Charlotte Area , NC) USA. We are committed to protecting the privacy of your information. Our website address is: https://askproservices.com.
Privacy Policy
This Privacy Policy describes how Ask Pro Services handles personal information relating to: (1) job applicants, (2) individuals we employ or engage as consultants and place on assignment with clients, (3) users of our website and (the “Sites”), and (4) representatives of our clients and vendors. We are committed to protecting the privacy of all these individuals.
This Policy explains the types of personal information we collect, how we use that information, under what circumstances we might share it, and the rights individuals have concerning our handling of their information when using the Sites. It also outlines the steps we take to safeguard the security of the information and how you can reach us with privacy-related inquiries or to exercise your rights.
Ask Pro Services, LLC recognizes its responsibility to protect all data it holds or processes, whether belonging to the company, its personnel, partners, clients, or vendors. Protecting this data is essential for maintaining our reputation as a trusted employer and partner, enabling business growth and exceptional service delivery.
To demonstrate our commitment to information security and privacy, we have implemented industry-standard security controls. All personnel, regardless of position, are responsible for familiarizing themselves with our security and privacy management processes and complying with all information security and privacy policies and procedures.
We are committed to ensuring our security and privacy management systems and processes are efficient, effective, and continuously improving to protect our data assets and prevent reputational, legal, and financial harm that could result from a data breach. Ask Pro Services’s management fully supports the information security and privacy management system and requires all staff, whether permanent or temporary, partner organizations, suppliers, and contractors to do the same.
Information Collection
We collect personal information in various ways, including through our Sites and social media channels; via phone and fax; through job applications and in-person recruitment; and through interactions with personnel, clients, and vendors. We may collect the following types of personal information (where permitted by applicable law):
Contact information (e.g., name, postal address, email address, telephone number);
Information you provide about friends or other individuals you would like us to contact;
For current personnel and contractors, details regarding work performed for Ask Pro Services and its clients; and
Other information you may provide, such as in surveys or through the “Contact Us” feature on our Sites.
For consultants or job applicants applying for a position or creating an account, we may collect the following (where permitted by applicable law):
Employment and education history;
Language proficiencies and other work-related skills;
Date of birth;
Gender;
Bank account information;
Citizenship and work authorization status;
Disabilities and health-related information;
Results of drug tests and criminal and other background checks;
Benefits information;
Tax-related information;
Information provided by references; and
Information in your resume or CV, career interests, and other qualifications for employment.
We may also collect information you provide about other individuals, such as emergency contact information.
Cookies
When you visit our Sites, we may collect certain information automatically, such as IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our Sites, dates and times of visits, and other usage statistics. This is done through technologies like cookies and web server logs. A “cookie” is a file websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or store information or settings. Your browser may allow you to be notified about certain cookies or restrict or disable them. However, disabling cookies may limit some Site functionality. Where required by law, we will obtain your consent before collecting personal information using cookies or similar automated means.
Use of Collected Information
We may use the information described above (where permitted by applicable law) to:
Provide workforce solutions and connect individuals with employment opportunities;
Manage client and vendor relationships;
Send promotional materials, job alerts, and other communications;
Respond to inquiries;
Operate, evaluate, and improve our business;
Protect against, identify, and prevent fraud and other unlawful activity, claims, and other liabilities; and
Comply with and enforce applicable legal requirements, industry standards, contractual obligations, and our policies.
For consultants or job applicants, we may also (where permitted by applicable law):
Provide job opportunities and work;
Provide HR services;
Provide additional services, such as training;
Assess job suitability and qualifications, including background checks; and
Perform data analytics, such as analyzing our candidate pool, assessing performance and capabilities, identifying skill shortages, matching individuals with opportunities, and analyzing hiring trends.
We may also use information collected through automated means like cookies and web server logs to customize Site usage, deliver tailored content, and manage our Sites and business. Where required by law, we will obtain your consent before collecting information using cookies or similar automated means. We use third-party analytics services on our Sites, which use technologies like cookies and web server logs. This information (including IP address) may be disclosed to these providers and other relevant third parties for purposes like evaluating Site usage.
Information Sharing
We do not disclose personal information except as described in this Policy or separate notices. We may share information with vendors performing services on our behalf (e.g., background checks). These vendors are not authorized to use or disclose the information except as necessary to perform services or comply with legal requirements. For job applicants, we may share information with clients or subcontractors with potential job opportunities.
We may also disclose information (i) if required by law or legal process; (ii) to law enforcement or other government officials based on a lawful request; and (iii) when we believe disclosure is necessary to prevent harm or loss, or in connection with investigations of suspected or actual illegal activity. We may transfer personal information in the event of a sale or transfer of all or part of our business or assets.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This excludes text messaging opt-in data and consent; this information will not be shared with any third parties.
Text Messaging
By providing a phone number, you consent to contact by SMS text message. Message & data rates may apply. Reply STOP to opt-out. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This excludes text messaging opt-in data and consent; this information will not be shared with any third parties.
Information Protection
We maintain administrative, technical, and physical safeguards to protect against unauthorized access, maintain data security, and properly use collected information. These safeguards vary based on the sensitivity of the information.
Your Rights and Choices
You have choices regarding your personal information and how we communicate with you. Contact us as indicated below to update preferences, remove your information from mailing lists, exercise your rights, or submit requests. Where legally provided, you may request access to, correction, amendment, deletion, or blocking of your personal information. Where provided by law, you may withdraw consent or object to processing your information.
Data Transfers
The Sites are governed by US law. Information may be transferred to countries outside your country, including the USA, where data protection laws may be less comprehensive. By using the Sites, you acknowledge this and consent to your information being collected, processed, and transferred as described in this Policy and US law. For EEA or Swiss residents, we will comply with applicable legal requirements for transferring personal information outside the EEA or Switzerland.
Linked Sites and Services
Our Sites may link to third-party sites, apps, and services with different privacy practices. We are not responsible for the privacy practices of any non-Ask Pro Services sites, apps, or services.
Policy Updates
This Privacy Policy may be updated periodically. The effective date will be indicated at the top.
Contact Us
Contact us with questions or comments about this Privacy Policy at [email protected].